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Reset a BlackBerry Activation Password

  1. Log into the Control Panel.
The Apptix Control Panel’s main dashboard displays:

  1. Select the Exchange tab from the menu bar.
The Exchange dashboard displays:

  1. Select the Mobile Devices tab:
  2. From the Mobile Devices tab, select BlackBerry Accounts.
The BlackBerry Accounts screen displays a list of all mailboxes currently configured with BlackBerry service and the status of each user.

  1. From the BlackBerry Accounts screen, click the user’s Account name to display this user’s BlackBerry details page:
  2. In the Device section, click the [Generate and email activation password] button. 
The activation password operation is completed automatically and emailed to the user. 
  1. Click the [Close] button to complete the assignment of a new activation password.

How do I…