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Reset a Mailbox Password

  1. Log into the Control Panel.

    The Control Panel's main dashboard displays:

  2. Select Users from the Users section of the main dashboard.

    The Users dashboard displays:

  3. On the Users dashboard, locate the appropriate user whose mailbox password you want to change and click the Display name.

    The User Details screen displays:

  4. Click the [Change Password] button.

    The Password screen displays:

  5. Enter the new password in both text fields provided.

    NOTE: If you would like the system to generate a new password for you, click [Generate new password].

  6. Click [Submit].

    The password is changed and you are returned to the User Details screen.


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