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Add New Users

  1. Log into the Control Panel and access Hosting | Service Users from the left-side navigation or main menu links.

    The Service Users screen displays showing a list of current service users and the services to which they are subscribed under the Services column. 

    About the Service Users screen:

    • Display Name: How the service user name displays to others
    • Login: The login credentials for the service user
    • Services: Displays the services to which the service user is subscribed
    • Status: Displays the current availability of the service user to utilize the service(s)
    • Enabled: Indicated if the service user has been enabled to utilize various service subscriptions
    • Read only: Displays the current status of the service – yes/no
    • Login: Click this link to access the login information for the service user selected

  2. To create a new service user, click the [Add New Service User] button.

    The Add New Service User screen allows you to identify the parameters for this new service user and simultaneously assign the service user to multiple services subscribed to by your account.

  3. Enter the information associated with this new service user as needed and click the [Next>>] button.

    If your account contains multiple domains, select the domain to be used as the primary login domain from the drop-down menu.

    • Resources section: In this section define the service user parameters for creating this new service user:
      • Display Name: How the service user name will be displayed to others
      • Login: Must be a unique login associated with one of your account domains which may be selected from the drop-down menu. Apptix suggests using the first.lastname nomenclature.
      • Password and Confirm Password: Enter a login password for this service user and confirm the password in the confirmation field.
        • The Admin Control may display warning messages related to the security of passwords entered.

          Optional: You may click the [Generate new password] button to have the new password generated automatically.

    • Services section: Click the checkbox(es) for those services to be added to this service user. You may select multiple services in this section. The appropriate setup screens will be displayed based upon the services selected in this step.

    After completing all of the detail screens associated with any new services subscribed to for the selected service user, the Add New Service User summary screen displays.

  4. Review the summary information displayed, and then click the [Finish] button to accept all of the parameters entered to create this new service user.

    The updated Service User screen displays, indicating the results of adding the new service user along with a table detailing the specifics of all currently defined service users. From this screen you can continue to add new service users or delete or manage the service users currently listed.