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Case Studies

Apptix customers enjoy cost savings, improved productivity, and better collaboration among teams. Our case studies present real examples of how Apptix customers have achieved success through our Cloud-based hosted services.
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BigEye Direct

Starting a New Business with Maximum Confidence & Minimum Costs
Sensing new opportunities in the marketplace, seasoned direct mail veteran Damon Smith decided the time was right to start his own full-service direct marking firm in January 2007. From day one, their highest priority was to build the business by establishing a robust sales pipeline—and strong business communication was a must-have. When he saw that Apptix offered an enterprise-class email solution at a small business price, Smith immediately signed on. And when Apptix released a VoIP solution, BigEye Direct became one of the first customers.

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Growing a Start-up and Improving Communications… One Team at a Time
Time and money are scare resources for start-up companies, and managing them poorly is a quick path to failure. is a start-up whose goal is to ease the “organizational frustration” typically surrounding sports teams, scout troops, clubs, and other types of groups. CEO Mitch Mencis said that choosing Apptix was easy: "Customer service. Customer service. Customer service. Can I say it again? Unless your business is in the hosting industry, or you have a full time crew taking care of any issues, my suggestion is to leave it to the experts—Apptix."

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Apptix’s Hosted VoIP Solution Provides Cost Benefits & Greater Mobility
When emergency information needs to be communicated, emergency communications provider Contxtual uses a variety of methods—including text, voice, fax, or email—to get the word out. Their agents must be available by phone 24/7 in the event of an emergency; because they are in a hurricane zone, they also need to be able to relocate their operations at a moment’s notice. Apptix delivered more features and more value in a VoIP solution than any other single provider Contxtual researched.

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DeWitt Law

Providing an Entrepreneurial Attorney with Critical Business Expansion Tools
Greg DeWitt, managing partner and owner of DeWitt Law based in Research Triangle, North Carolina, considers himself more of an entrepreneur than a lawyer. With an eye towards growth, Greg understood that the legal business model had limitations. Other industries—such as property management and real estate—had fiscal opportunities that appealed to Greg, and he wanted to build upon his established business triumphs to explore other professional opportunities. To do so successfully, IT was going to play a key role—and one area he wanted to explore was Voice over IP (VoIP).

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Overcoming Hurricane Ike with hosted VoIP and Exchange
When Hurricane Ike pounded the Gulf coast in September 2008, DOYLES—a global pressure-control equipment manufacturing company with more than 200 employees in seven offices—needed to evacuate fast. Armed with hosted VoIP from MailStreet, a subsidiary of Apptix, DOYLES switched their main incoming phone number from their Houston office to one of their smaller offices—one not in the path of the storm.

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Flare Industries

Increases Productivity with Mailstreet Hosted Exchange & SharePoint Solutions
Flare is in daily contact with Fortune 500 companies who expect sophisticated communications capabilities. As such, it is essential that the main line of communication between Flare and their clients—email—measures up to world-class standards. With MailStreet, an Apptix subsidiary, Flare is able to securely, reliably, and affordably communicate on par with their sophisticated customers.

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Kesem Technology

IT services firm Kesem Technology needed to provide its clients reliable email and the ability to share address books, distribution lists, and calendars with no downtime and no hassle. With its stellar customer service and disaster recovery options, Kesem Technology chose to partner with Apptix for its Hosted Exchange email and mobility services to provide clients a true business-class messaging system. Kesem Technology now has more flexibility to meet customer demand and improve communications and support.

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Krengel Technologies

Bringing Virtual Offices Closer Together
In both the online marketing and software development fields, attracting the best talent often depends on providing the most favorable work environment. At Krengel Technologies, that means working at home—wherever home is. It also means having the freedom to work flexible hours or travel to speaking engagements without sacrificing your availability to the customer. As a result, Krengel’s clients get the best of both worlds: the innovative talent of a large company combined with the attentive, flexible services of a small business. Apptix Hosted Exchange helped Krengel reliably stay connected via the computer, but their phone system—the lifeblood for any small company— wasn’t keeping pace. They needed a new option, and Apptix was ready to help.

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