Customer Support
On December 29, 2008, Apptix made product and service changes that impact how administrators log into their accounts.
There are now two ways for Apptix customers to log into administrator accounts—only one will be available to you, and it depends on when you became a customer.
Apptix provides account administrators an online help desk and toll-free live customer support—available 24/7. Please contact the Customer Support team if you have any questions, need to open a ticket or just want us to help assess your service needs.
If you became a customer
BEFORE December 29, 2008
BEFORE December 29, 2008
Contact Technical Support
24/7 Toll-free technical support is available to all hosted Exchange 2007 administrators:
866.296.7835 (US/Canada)
International callers, please dial 281.733.2644
Email to clientsupport@apptix.com
Billing Contact
Call 866.296.7835 between 9 AM and 5 PM (Eastern Time)
Email aod.billing@apptix.com
If you are an Exchange Server 2007 Services Administrator
Administrator Login
Outlook Web Access
If you became a customer
AFTER December 29, 2008
AFTER December 29, 2008
Contact Technical Support
24/7 Toll-free technical support is available to all hosted Exchange 2007 administrators:
866.428.0128 (US/Canada)
Email to clientsupport@hostaccount.com
Billing Contact
Call 866.428.0128 between 9 AM and 5 PM (Eastern Time)
Email billing@hostaccount.com
If you are an Exchange Server 2007 Services Administrator
Administrator Login
Outlook Web Access
Official Microsoft Resources
|