Allows a user to block barge-in attempts from other users with Directed Call Pickup with Barge- in.
Allows a category to be associated with a user. The category is included in the signaling for all outgoing calls.
Allows user to pick up a call to another group member using a feature access code followed by the extension.
Allows user to pick up or barge-in on a call to another group member using a feature access code followed by the extension.
Allows a caller to reach a Hunt Group or Call Center by calling the number of one of the group members.
Allows a group administrator to graciously take users out of service by providing callers with informative announcements and options.
Allows a group administrator to restrict inter-group calls to authorized users and also track these calls.
Allows a system administrator to limit the number of active sessions for a user in a group.
Allows a user to specify custom media files to be used for ringback, when incoming calls are received. When the user is called, the system allocates a media resource and plays a custom ringback file to the caller instead of the standard ringback tone.
Allows a group administrator to restrict incoming calls by call type.
Allows an enterprise administrator to graciously take a group out of service by providing callers with informative announcements and options.
Allows a group administrator to produce reports on services, users, phone numbers, departments and devices.
Allows a group to retrieve contacts from a LDAP directory using their CommPilot Call Manager.
Allows calls to be forwarded to the next line in the series for key system implementation.
Allows the group administrator to configure Call Processing Language (CPL) script files to manage all users’ incoming and outgoing calls.