Organizations of all sizes around the world choose Apptix for their hosted communication, collaboration, and infrastructure needs. Apptix delivers Reliable, Easy-to-Manage services backed by 24/7 Customer Service – for Reduced TCO and Unbeatable Value.
An advanced VoIP alternative to traditional phone service.
Hosted Business Voice from Apptix is a reliable, technologically advanced business Voice over IP (VoIP) service. It provides a cost-efficient alternative to traditional PBX business phone systems. A low upfront installation cost provides enterprise-class hosted business phone service across multiple sites, with online management tools that make administration easy. Monthly service plans include calls, voicemail, mobility features, and more. Your organization will save on its telecommunications bill, without the hassle of managing an in-house business phone system. Hosted Business Voice from Apptix is easily scalable, with users quickly added and deleted as your business needs change.
Apptix offers significant cost savings over traditional business phone systems with low up-front installation and equipment costs. Apptix offers seamless integration across multiple geographically-diverse locations and a project representative to manage your setup – there's no need for telephony expertise within your organization! Keep your existing phone numbers and select pre-configured and easy-to-use desktop or conference business phones.
*One Auto Attendant and one Hunt Group are included per customer account.
Hoteling Guest – Allows users to associate their own service profiles with Hoteling Host users, and use the hosts' devices as their own.
Hoteling Host – Allows users to host other users with the Hoteling Guest service assigned.
Multiple Call Arrangement – Supports multiple calls with Shared Call Appearance
Shared Call Appearance – Allows a user to have up to two additional location assignments. The user can also enable Click-to-Dial alerts. When this is enabled, all of the user’s locations (primary and SCA) are alerted for a Click-to-Dial call when the user has no active location or the user has Multiple Call Arrangement (MCA) assigned and enabled. It also allows users to make and receive multiple calls simultaneously on their different SCA locations.
Shared Call Appearance 5; Shared Call Appearance 10; 15; 20; 25; 30; and 35 – Shared Call Appearance 5 allows a user to have up to 5 additional location assignments. There are also separate licenses for Shared Call Appearance for 10, 15, 20, 25, 30, and 35 additional location assignments, respectively.
Apptix Anywhere – Allows a user to configure mobile phones to link to their account.
Call Notify – Allows email notifications of calls made to the user’s phone number.
CommPilot Express – Allows a user to easily configure their phone service based on pre-defined profiles.
In-Call Service Activation – Allows users hosted on a TDM system to activate mid-call services (e.g., flash services).
Remote Office – Allows a user to assign a phone number at a remote site to be the user's current phone number.
Two-Staged Dialing – Allow a user to use their VoIP services from a cell phone or public switched telephone network (PSTN) landline.
Barge-in Exempt – Allows a user to block barge-in attempts from other users with Directed Call Pickup with Barge-in.
Calling Party Category – Allows a category to be associated with a user. The category is included in the signaling for all outgoing calls.
Directed Call Pickup – Allows user to pick up a call to another group member using a feature access code followed by the extension.
Directed Call Pickup with Barge-in – Allows user to pick up or barge-in on a call to another group member using a feature access code followed by the extension.
Directory Number Hunting – Allows a caller to reach a Hunt Group or Call Center by calling the number of one of the group members.
Intercept User – Allows a group administrator to graciously take users out of service by providing callers with informative announcements and options.
Account/Authorization Codes – Allows a group administrator to restrict inter-group calls to authorized users and also track these calls.
Call Capacity Management – Allows a system administrator to limit the number of active sessions for a user in a group.
Custom Ringback Group – Allows a user to specify custom media files to be used for ringback when incoming calls are received. When the user is called, the system allocates a media resource and plays a custom ringback file to the caller, instead of the standard ringback tone.
Incoming Calling Plan – Allows a group administrator to restrict incoming calls by call type.
Intercept Group – Allows an enterprise administrator to graciously take a group out of service by providing callers with informative announcements and options.
Inventory Report – Allows a group administrator to produce reports on services, users, phone numbers, departments, and devices.
LDAP Integration – Allows a group to retrieve contacts from an LDAP directory using their CommPilot Call Manager.
Series Completion – Allows calls to be forwarded to the next line in the series for key system implementation.
Service Scripts Group – Allows the group administrator to configure Call Processing Language (CPL) script files to manage all users’ incoming and outgoing calls.
Barge-in Exempt – Allows a user to forward calls from selected callers to another phone number.
Call Forwarding Selective – Allows a category to be associated with a user. The category is included in the signaling for all outgoing calls.
Calling Line ID Delivery Blocking – Allows a user to restrict the public from seeing the user's phone number when making a call.
Malicious Call Trace – Allows an administrator to generate traces automatically for all calls to and/or from selected users.
Physical Location – Prevents the user from making calls from locations other than the one configured for his or her assigned device profile.
Privacy – Allows a user to restrict the system from listing his or her information to other users in the Group and Enterprise Directories.
Selective Call Acceptance – Allows a user to accept phone calls from selected callers.
Selective Call Rejection – Allows a user to reject phone calls from selected callers.
Zone Calling Restrictions – Allows a user to make calls within specified zone calling restrictions and roaming restrictions policies.
The following is a list of the technical requirements necessary to use Apptix's hosted business VoIP service:
If you have questions regarding these requirements, our voice specialists are available to discuss your options at any time.
Interest in VoIP services is higher than ever. Yet even as the consumer VoIP market becomes mainstream, companies aren’t giving VoIP the attention it deserves – in terms of cost savings, reliability, and benefits. This paper outlines the effect VoIP is having on businesses and the bottom line, and how companies can easily evaluate VoIP products and services.
Please contact an Apptix sales consultant to help assist you to determine the right Apptix solution for your business needs.
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