Professional. Reliable. Secure.

Business VoIP Services

Apptix Voice provides all the functionality of on-premise PBX systems without the hassle or expense of managing it yourself. With years of demonstrated business communications experience, trust Apptix Voice to manage your business voice over IP (VoIP) phone services.

Features & Benefits: Value for Money:

Voicemail to Email Send your voice messages to your Outlook inbox as .wav recordings.

Guaranteed Reliability Featuring a 99% uptime guarantee, you can rest assured your VoIP internet phones are always available.

Find Me/Follow Me Define a list of phone numbers that are alerted either simultaneously or sequentially for incoming calls.

Business Class Service Apptix Voice delivers big company capabilities at a small business price–email, voice, and collaboration.

Optional Add-on Services Expand your solution to include a Telephony Toolbar, a Reception Console, professional services, and more.

Improved Productivity Find who you need when you need them and never miss an important call again.

Plans & Pricing = Roll over for feature details	Business 500 Plan $24.99 Select	Business Plan $39.99 Select	Premium Plan $49.99 Select
Outbound Calling (US/Canada)	500 Minutes $.05/min overage	Unlimited	Unlimited
Inbound Calling	500 Minutes $.05/min overage	Unlimited	Unlimited
Voice Mail	•	•	•
Voice Mail to Email Voice Mail to Email Enables a user to receive an email notification when a message has been left in their voice mail. The email (or short message to a cell phone) is sent to the notify address informing the user of the details of the incoming call attempt and subsequent message.	•	•	•
Hunt Group Hunt Group Allow users within a group to be included in a specified sub-group to handle incoming calls received by an assigned Hunt Groups phone number. Group administrators can choose from any of the following "hunt" schemes, each of which rings the specified phones in a different manner: Circular sends calls in a fixed order. The call is sent to the first available person on the list, beginning where the last call left off. Regular sends calls to users in the order listed by an administrator. Incoming calls go to the first available person on the list, always starting with the first person on the list. Simultaneous rings all of the users in the group simultaneously; the first user to pick up the ringing phone is connected. With Uniform, as a call is completed, the user moves to the bottom of the call queue in a shuffling fashion. The next incoming call goes to the user who has been idle for the longest. If a user receives a call that was not directed to them through the hunt group, the call will not be included in the receiving order for Uniform calls.			•
Music On Hold Music On Hold Enables group administrators to upload an audio file (.wav file containing music, advertising, etc.) onto the system to be broadcast to held parties. This service can be used in conjunction with the following services: Call Centers, Call Hold, and Call Park.			•
Call Forwarding (Always, Busy, No Answer) Call Forwarding Always Enables a user to redirect all incoming calls to another phone number. Call Forwarding Busy Enables a user to redirect calls to another destination when an incoming call encounters a busy signal. Call Forwarding No Answer Enables a user to redirect calls to another destination when an incoming call is not answered within a specified number of rings.	•	•	•
Call Transfer Call Transfer Enables user to redirect a ringing, active, or held call to another number or directly to voice mail. Before transferring the caller, the user may choose to consult with the third party first or establish a three-way consultation	•	•	•
Outlook Integration Outlook Integration This service enables users to integrate their personal contacts in Microsoft Outlook with their Web Call Manager or their Telephone Toolbar. Users can perform a search of their personal Outlook contacts by name or company. Once the desired contact is located, users may click-to-dial one of the contact's phone numbers or the user may choose to display the contact's v-card by clicking their name.			•
Remote Office Remote Office Enables users to access and use their Apptix Hosted Voice service from any end point, onnet or off-net (e.g., home office, mobile phone). This service is especially useful for teleworkers and mobile workers, as it enables them to use all of their Web Call Manager features while working remotely (e.g., extension dialing, transfers, conference calls, Outlook Integration, directories, etc.). In addition, since calls are still originated from The platform, the service provides an easy mechanism for separating personal and business phone expenses, as well as keeping alternate phone numbers private. This service must be set up by the group administrator.			•
Three Way Calling	•	•	•
Dial by Extension Dial by Extension Enables a caller to enter the extension of the intended party through the telephone keypad. Upon collecting the full extension, the caller is played the name of the called party and transferred.	•	•	•
	Select	Select	Select

Features & Benefits

Core VoIP Service Features

Standard Business PBX Service Features

Phone number (new or existing)
Extension dialing
Find Me/Follow Me
Voicemail
Caller ID
Call forwarding
Web-based system management tools: providing a quick and easy way to make changes and perform changes to your phone system—from any Web browser
To better address the needs of our SMB customers, we also provide advanced telephony features as part of all our packages

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Advanced Service Features

Auto attendant: Add a “virtual” receptionist that answers the phone and provides a personalized message to callers
Voicemail to email: Send your voice messages to your Outlook inbox
Music on hold: Upload an audio file containing music, advertising, or customer updates for callers to hear while on hold
Mobility services: Find Me/Follow Me and Remote Office features provide even the busiest “road warriors” with a way to stay in touch
Multi-office support: Manage and remotely administer extensions at other locations as easily as if they were onsite

Optional Add-on Services

Telephony Toolbar: Make and accept telephone calls and change your telephone settings (do not disturb, call forwarding, etc.) from within Microsoft Outlook®, Internet Explorer® or Mozilla FireFox®. Incoming calls are checked against your Outlook contacts so you can easily see who is calling—right on your computer screen. Browsing the Internet? Simply point and click to initiate an outgoing call—right from a Web page.
Call Center application: Establish call center capabilities anywhere in the world to support remote staff and highly mobile workers. Your team members require only a computer and a broadband connection—no need for additional hardware or traditional phone lines.
Reception Console: This PC-based program provides your receptionist with a graphical view of the phone system, and enables them to efficiently answer and route inbound calls with the click of a mouse.
Professional services: Professional, on-premise services for network evaluations and system installation (through partnership with DecisionOne).

Guaranteed Reliability

24/7 customer support: Friendly and professional 24/7 customer support, including after-hours emergency support via toll-free number.
SLA: With our geographically-redundant servers and datacenters, Apptix guarantees a SLA. Apptix Voice is delivered via multiple service points located in Golden, CO and Los Angeles, CA.
High voice quality: Calls are made over a managed network to ensure the best possible voice quality.

Complete Business Communications

Boost your solution by adding hosted Exchange, mobile email, and Hosted SharePoint services, and keep your employees in constant communication.

Hosted Exchange Email - Enjoy the advantages of Exchange 2007 without investing in infrastructure, and stay securely connected—whether in the office or on the road. Our Basic Service includes the full set of features of Microsoft Exchange email, and we offer additional value-added services such as advanced compliance and archiving, and advanced anti-spam and anti-virus.
Mobile Email - Enables your employees to send and receive email via their mobile devices—anywhere, anytime. Your employees easily synchronize email, contacts, calendars, tasks, and notes, whether on a remote business trip or across town visiting a customer.
Hosted SharePoint - Share information and work collaboratively with partners, coworkers, and customers—in a central, Web-based location. SharePoint provides an always-available Website on which to share project plans, ideas, contacts, announcements, calendars—anything and everything your team needs. Use your SharePoint site for meeting discussions, surveys, documents, and task lists, and increase your productivity.

Value for Money

Hassle-free Control

No in-house telecom expertise needed
System upgrades handled centrally by the Apptix Voice team
Seamless transition: Keep your existing phone numbers
Multi-office support: Enable users in remote offices to work as if they were local
Portable and scalable: Add new users and phones as you need them—easily
Professional installation services available

Business Class Service

Make unlimited calls anywhere in the U.S.* and Canada for as little as $39.99 per month
Affordable monthly service plans that can save your organization on current monthly telecommunications bills
Low up-front costs with affordable equipment and installation
Equipment leasing program: no expensive PBX to purchase and maintain

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* Savings based on actual savings of Apptix Hosted VoIP customer switching from a traditional PBX phone system over one year period.

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