Apptix Personal Information Privacy Policy
Effective Date: May 1, 2010
Apptix Keeps Personal Information Private and Apptix Limits Use of Personal Information
The information Apptix receives depends upon what you do when you visit the Apptix website (as detailed below) and how you use the Services. Unless Apptix has your permission, Apptix does not share with third parties any personal information you provide to Apptix. By “personal information” Apptix means information that can be used to identify or contact you, such as your name, e-mail address, mailing address, telephone number, fax number, and billing, payment, usage, credit and transaction information (including credit card numbers, account numbers, and social security and taxpayer identification numbers). By “third parties” Apptix means anyone who is not directly involved in the maintenance or running of the Apptix website or the Services.
Apptix uses personal information you provide to Apptix (on the Apptix website, or by email, fax, or correspondence, or the use of the Services) strictly for the purposes for which you have provided it. For example, if you request information about a product and provide us with contact information (which may include personal information, such as an e-mail address, mailing address, or phone number), Apptix will use that information to contact you regarding your request. In addition, Apptix may use your personal information, for example, to deliver free promotional materials or newsletters to you. If you prefer not to receive such information from us, simply notify us to that effect (for contact information, see section below entitled “How To Contact Us”). Similarly, if Apptix has your permission to share information with third parties, you should know that third parties are generally prohibited from using personal information for secondary purposes beyond the purposes for which the information is shared.
To measure our visitors’ and customers’ interest in and use of various areas of the Apptix website, and Apptix’s products and the Services, Apptix may rely upon aggregate information. By “aggregate information” Apptix means information that does not identify you, such as web pages viewed on the Apptix website. With this aggregate information, Apptix may monitor visitor traffic patterns, usage of the Apptix website, and undertake to improve the Apptix website’s layout and design. Apptix may also use aggregate information to assist in the marketing of Apptix’s products and the Services.
If you are a customer of Apptix, Apptix uses your personal information to provide, confirm, change, bill, monitor, and resolve problems with the Services or their quality. Apptix may also use your personal information to develop, market, and sell Apptix products and the Services to you.
Security Of The Personal Information You Provide To Apptix
Each of Apptix’s employees abides by the Privacy Policy and applicable legal requirements, and only authorized employees have access to your personal information. Apptix has implemented technology and security features to safeguard the privacy of your personal information. Apptix has in place security control systems designed to prevent unauthorized disclosure of your personal information.
In the event you are an Apptix VoIP customer there are additional Customer Proprietary Network Information (CPNI) privacy protections. These may be viewed at http://www.apptix.com/about-apptix/legal/cpniprivacypolicy.asp.
Exception to Apptix Privacy Policy
There is an exception to the Privacy Policy. It may be necessary for Apptix to release or use personal information in connection with legal proceedings, or in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver, or other comparable legal process, including subpoenas from private parties in a civil action.
How to Contact Us
If you have any questions about our Acceptable Use Policy or your dealings with our Website, you may contact us:
Phone: 866-296-7835
Email: clientsupport@apptix.com;
13461 Sunrise Valley Drive, Suite 300
Herndon, VA 20171
Please be advised that, if you contact us, Apptix may use the personal information you provide in the ways Apptix has described in our Privacy Policy contained herein.
If you experience technical problems with the operation of our Website, contact our Webmaster at webmaster@apptix.com.
© 2010 Apptix, Inc.